Acceptable Usage Policy
General Acceptable Use Policy
This AUP governs the use of Hostlama hosting service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and Hostlama regarding the interpretation of this AUP, Hostlama’s interpretation, in its reasonable commercial judgment, shall govern.
The following is the entire Acceptable User Policy (“AUP”) agreement between Hostlama and the personal or corporate account holder. Hostlama provides managed web hosting and domain name service. Hostlama has certain legal and ethical responsibilities consistent with the use of its servers and equipment involved in these services. Hostlama’s general policy is to act as a provider of Internet presence. Hostlama reserves the right to suspend or cancel a customer’s access to any or all services provided by Hostlama when we decide that the account has been inappropriately used.
What is Appropriate Usage?
Hostlama web hosting solution has specifically been designed to serve the web hosting needs of small and independently owned and operated businesses and organizations throughout the world. Since you will be hosting your website with several other clients on our servers in a virtual community, our offerings are really not intended to support enterprise-level or large company requirements. For that, we recommend purchasing at least a virtual private server, cloud, or dedicated server solution.
Hostlama hosting is a shared web hosting service, which ultimately means a number of customers’ websites are hosted within the same server environment. To ensure that our hosting is first-class, reliable, and available to all customers within that server community, an individual customer’s website usage cannot adversely affect the performance of other customers’ sites. We monitor our servers 24/7/365 and in no way can one customer adversely affect the performance of that server. If this happens, we will take preventative measures to ensure that the entire community is protected.
Lastly, our web hosting service is intended to host websites, not as a backup or storage facility for users’ data. Using your web hosting account primarily as an online storage space for archiving electronic files and images is strictly prohibited. Our servers are for web hosting usage only.
Offensive Content
You may not publish or transmit via Hostlama.com service any content that Hostlama reasonably believes:
constitutes child pornography;
constitutes pornography;
is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
is defamatory or violates a person’s privacy;
creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement;
improperly exposes trade secrets or other confidential or proprietary information of another person;
is intended to assist others in defeating technical copyright protections;
clearly infringes on another person’s trade or service mark, patent, or other property right;
promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Hostlama.com;
is otherwise malicious, fraudulent, or may result in retaliation against Hostlama by offended viewers;
Hostlama does not accept material such as:
Proxy, Warez, Escrow, High Yield Investment Programs (HYIP), Multi-level marketing (MLM), Gaming servers/applications, illegal Gambling and Lottery sites.
Hostlama can terminate service for any of the above reasons and it’s at Hostlama’s sole discretion to issue a refund.
Security
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
Bulk Commercial Email
Bulk commercial email, mailing lists, and email reflectors are allowed on Hostlama servers. We do, however, allow a maximum of 500 emails per hour per account. For any emails sent from your Hostlama account, you must adhere to the following rules:
Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
You may not obscure the source of your e-mail in any manner;
You otherwise comply with the CAN SPAM Act and other applicable law.
These policies apply to messages sent using your Hostlama service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your Hostlama.com service. In addition, you may not use a third-party e-mail service that does not practice similar procedures for all its customers.
Unsolicited E-Mail
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it. You must comply with the rules of any other network you access or participate in using your Hostlama services.
Disclaimer
Hostlama is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the Hostlama network.
